Tape Drive Repair Options

Your Tape Drives Professionally Repaired

 

SQS offers several different repair services

mainpic Tape Drive Repair Options

Advanced Exchange Service
This is the fastest solution we offer our customers and enables you to have a drive dispatched to you the very same day. The benefits of this service are clear, enabling you to continue backing up without delay or have a drive sent to a remote site to be fitted by an engineer.

The 3-5 Day Service
This our standard service and it enables our customers to benefit from discounted pricing for when a fast turn-around is not a critical factor.

24 Hour Service
This service enables us to repair your own drive and return it to you; this can help with Asset traceability and tracking and can also help when repairing library units, unusual devices or simply when stock levels cannot provide for the advanced exchange option.

No Matter which service you choose, you will get the same high level of quality and long warranty period.

If you have any questions or would like more information, feel free to contact us on 08450 666 222 or send us an email via our priority contact form.

 

 

The most popular question our new customers ask us about our repair service is:

“How can I get my Drive repaired quickly using your 24Hour or 3-5 day service?”

Here’s Our Answer:

Having your drive repaired couldn’t be easier!  Just ship your drive to our repair centre with your contact details and a fault description and we will do the rest!! We can even arrange for our courier to collect the unit from you if you prefer – just ask.

To enable us to provide you with the fastest possible repair service we ask you to fill out a short – easy to complete repair form.

The answers you provide on this form will help us quickly process your repair and help our engineers to quickly locate drive faults.

Download Repair Form

To view the PDF Repair Form please CLICK HERE. (Please Note: you will need Acrobat Reader installed on your computer to open this document. If you do not have Acrobat Reader, you can download it for free  get adobe reader Tape Drive Repair Options

Get Adobe Reader.)

Repair Checklist:

  1. Complete the repair form, print it, sign it and send it with the drive.

  2. Ensure that your drive is securely packaged and send it to us at:

    SQS Limited.
    Arch Way House
    49a – 51a George Street
    Reading
    Berkshire RG1 7NP

If you need help or more information please call us on the number below, or use the contact page to send us a mail.

For More Information

Call Us On 08450 666 222