LTO Media Inspection Guide
Inspecting your media regularly will prevent damaged media from breaking your tape drive. Here is a guide to show you how to inspect LTO media for damage and wear and prevent costly LTO Repairs.Continue reading
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LTO Cleaning Frequency
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Determining when to clean your LTO tape drive
When the tape drive requires cleaning, the front panel will display the cleaning light. Periodic cleaning is not recommended unless you are experiancing problems. Clean the LTO drive in usual operation only when the cleaning light is displayed.Continue reading
Tape Drive Repair
The UK’s Leading Tape Drive Specialists
We offer a fast turnaround on all tape drive repairs and hold a large inventory of stock tape drives for same day dispatch.
We can even offer you an advance exchange service to help you get backing up again as soon as possible.
Our full 1-year warranty gives you peace of mind that you tape drive will keep on working long after installation and continue to give reliable service.
We keep extensive stocks of new and refurbished tape drives and libraries on the shelf for same day dispatch.
Should we not have a particular part in stock, we have a large broker network enabling us to locate the drive at very competitive pricing usually for next day dispatch.
LTO Tape Drive Repairs
Naturally we deal with all kinds of tape drives but LTO repair is our speciality.
If your tape drive has problems with a cleaning light appearing, or has just failed to eject an important piece of media, then give us a call and let us help solve the problem for you.
We have many tape drives in stock from DAT and AIT drives right through to the latest LTO5 and LTO6 drives.
Is your tape drive from an LTO library? We have many library ready LTO drives on the shelf ready to ship and of course we offer a 24 hour service for those occasions where you need your own drive repaired and returned in the fastest possible time.
Tape drive repair .com can repair all formats of tape drive. From AIT drives and DAT drives to LTO drives and SDLT drives we cater for all manufacturers and capacities. See below for details of our tape drive repair services.
To use our tape drive repair service, download our repair form below to include with your tape drive repair
Why should you trust SQS with your repair?
- All Manufacturers and Formats catered for (LTO, SDLT, AIT, DAT, and DLT etc.)
- Fast turnaround (within 3-5 days as standard)
- On-site repairs available
- Long warranty for your peace of mind
- Advance Exchange options available
- Manufacturer trained engineers
- Manufacturer approved parts
- Extensive testing procedures to manufacturer standards
- Same Day Delivery available
As standard your library repair and service will include:
- Fault diagnosis and repair
- Deep clean
- Drive recalibration and realignment
- Testing to the strictest manufacturer standards
- Full ‘end of tape’ back-up testing
- Next day courier return
Benefits to using the Tape Drive Repair Service
Quick Turnaround
To provide you with the best possible service and to minimise you or your customers down time, we aim to turn around all repair work within 3 to 5 days. 24 Hour Repair is also available*
Cost Effective
Maximise ROI by having your tape drives and libraries repaired and warranted. Ensuring you get the most from your hardware investment.
Full 1 Years Warranty
We offer up to a full 1 years warranty on most stand alone tape drives as standard and 6 months on library drives and autoloaders
No Fix No Fee
If your Tape Drive or library cannot be repaired at the standard repair price or is beyond economical repair, we are happy to return it to you at no cost to you.
Advanced Exchange Tape Drive Repair Service
This is the fastest Tape Drive Repair solution we offer our customers and enables you to have a drive dispatched to you the very same day. Thus enabling you to continue backing up without delay or have a drive or other tape library part sent to a remote site to be fitted by an engineer.
24 Hour Tape Drive Repair Service
This service enables us to repair your own tape drive or tape library and return it to you after just 24 hours in our workshop. This tape library repair service can help with internal Asset traceability & tracking. The 24 hr library repair can also help when stock levels cannot provide for an advanced exchange option.
The 3-5 Day Tape Drive Repair Service
This is our standard tape drive repair service and it enables our customers to benefit from discounted pricing when a fast turn-around is not a critical factor. Customers using our 3-5 day library repair service still receive the same long warranty as our other services.
“How can I get my tape drive repaired quickly using your 24 Hour or 3-5 day service?”
Having your tape drive repaired couldn't be easier!
Just ship your tape drive to our library repair centre with your contact details and a fault description and we will do the rest!! We can even arrange for our courier to collect the unit from you if you prefer – just ask. To enable us to provide you with the fastest possible repair service we ask you to fill out a short – easy to complete repair form. The answers you provide on this form will help us quickly process your repair and help our engineers to quickly locate drive faults.
Repair Checklist:
- Complete the repair form, print it, sign it and send it with the drive.
- Ensure that your drive is securely packaged
- Send it to us at: SQS Ltd. 69 Milford Road, Reading, Berkshire, RG1 8LG
To use the Tape Drive Repair Service, Download our Repair Form Below
Call us on 0118 957 3131 for pricing or complete our repair information form and send it with your faulty tape library to us and we will contact you with a report as soon as it has been through the repair centre.
Please package your tape library carefully. If you require packaging or help with couriers then please contact us.
For More Information
Call Us On 0118 967 3131
Looking for Tape media & cleaning tapes?
Dirty and faulty media is one of the leading causes of premature tape drive failure.
Replace your media now, whilst your tape drive is being repaired.